Implementation
& Support

At the end of the day, our primary goal is your success. Whatever your program priorities, the DaVinci team will provide unparalleled support to help you achieve your goals. Our expertise and strategic thinking help ensure your success with Leo in the following ways:

Engage

When it comes to implementing a new software solution, we know that one size does not fit all. That’s why we listen closely and give you a clear voice in the development of your implementation plan. We partner with you to collaborate on a structured and flexible onboarding process that is customized to your needs - setting you and your institution up for success.

Share

When you join the DaVinci family of schools, you’re gaining much more than an EdTech platform - you'll share the benefit of our long experience leading health science programs around the country. Our team of experienced educators has cultivated an active community of healthcare educators that are eager to share their expertise with colleagues. When you’re a part of the DaVinci community, you won’t have to go it alone.

Grow

Our team stands alongside you from day one to help you get the most value out of Leo. We support you in identifying your areas of challenge and opportunity, and show you how Leo can make your daily tasks more efficient and effective. Our “train-the-trainer” approach helps us develop experts on your team, empowering them to make informed decisions for the betterment of your program. Whether it’s collaborating on your customized implementation plan, answering technical questions, or supporting your next site visit efforts, we are there for you.

“DaVinci's train-the-trainer approach has empowered me to be a leader on campus by using Leo to troubleshoot any curricular challenges that arise.”
— floyd bennett
SUNY Downstate Health Sciences University
Senior Business Analyst
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