Personalizing the User Experience in Healthcare Education

After working in higher education for over a decade, I know it can be challenging to keep everyone in your program organized while managing the many resources your students need for success. This was exponentially more challenging working in healthcare education, as we juggled rigorous coursework, clerkship rotations, visiting faculty and lecturers, and clinical sites. As an administrator it was my job to find the best method for communicating across our program and clinical locations. That was no small feat, even with a multitude of applications and technical tools at my disposal. In Leo, keeping everyone organized is simple because valuable resources your students, faculty and staff need can be accessed right from the Leo Home Page. This is crucial because it allows students and faculty to quickly access their schedules, assignment reminders and learning material as soon as they log in. What I’ve learned is, the fewer the clicks, the greater the engagement. Here’s the many benefits Leo offers right from the Home Page.

An Interactive Calendar

The interactive and personalized calendar is the core of Leo. Faculty and students can see their personal schedules at a glance and at the same time access essential information for upcoming events and learning experiences. The calendar view is also configurable: view a particular day, week, month or even a list of events. Filters help narrow results based on campuses, programs, locations, etc. 

You can also upload event or course materials in Leo which displays next to the calendar. This allows students to download and review their materials in just a couple of clicks. Leo also tells you which items have not yet been seen so that you can easily identify what requires review. No more emailing event documents or dealing with the more cumbersome process of printing and distributing materials for every session! Plus, Leo’s calendar has its own iCal feed, so you can view your events in most third-party calendar applications.

Personalized Portals

Leo’s Home Page also creates a personalized experience beyond the calendar. Check out your profile to manage your personal information and access everything from your devices to upcoming assessments. Every user, from deans to students, can bookmark their most frequently visited areas to quickly navigate Leo’s robust platform. Leo’s personalized approach gives each user information and resources specific to their role at the institution, and enhances their experience by creating quick navigation options throughout Leo. 

The Academic Portrait

Leo’s Academic Portrait provides a longitudinal record of your students’ experience that can be shared with their advisors and mentors. Administrators can create a customized presentation of important demographic information and develop portfolios to document student progress throughout the program. Advisors and mentors can also share notes and documents with their advisees and access valuable feedback on the student’s performance. Leo ensures this sensitive information is protected so only those who need access get access.

Clickable Communications

Beyond the calendar, Leo also offers simple and efficient communication tools from the Home Page. Your personalized inbox lets you efficiently communicate with your colleagues in Leo. From the inbox, students can view course and event announcements, and you can send emails via Leo to an individual’s institutional email account. Students and faculty also receive notifications that changes are made which affect them individually. That’s right - no need to send out that update email to students when something is changed or if an assignment is added. I don’t know about you, but I am always looking for ways to reduce my email traffic.

In our complex environment of healthcare education, students and faculty can’t afford to spend valuable time searching for information, so Leo puts the important details they need to succeed right at their fingertips! Leo’s interactive calendar, customizable student portfolios and efficient communications tools all work together to ensure that critical information and resources get to the people who need them most, as soon as they need them.